privacy policy
This Privacy Policy describes how your personal information is collected, used, and protected when you visit or make a purchase from the Rescue1 website (rescue1.com.au).
1. Information We Collect
When you visit Rescue1, we collect specific information about your device and your interaction with our site. When you make a purchase, we also collect information necessary to fulfill your order.
Device Information
As you browse the site, we automatically collect data about your device, including your web browser, IP address, time zone, and certain cookies installed on your device. We also track the individual web pages, products, or articles you view. This helps us optimize our site for faster retrieval, enhance your browsing experience, and maintain site security.
We collect this Device Information using the following technologies:
| Technology | Description |
| Cookies | Data files placed on your device that often include an anonymous unique identifier. For more information, visit All About Cookies. |
| Log Files | Track actions occurring on the site and collect data such as your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps. |
| Web Beacons, Tags, & Pixels | Electronic files used to record information about how you navigate and interact with the Rescue1 website. |
Order Information
When you make or attempt to make a purchase through the site, we collect secure information necessary to process your transaction. This includes your:
- Name
- Billing address
- Shipping address
- Payment details (including bank details, credit card numbers, and PayPal information)
- Email address
- Phone number
Our Privacy Promise: Your personal details—including Order Information, Device Information, and Purchase/Payment Information—are collected solely for order fulfillment and subscription use. At no stage does Rescue1 intentionally pass your personal information to a third party.
2. Advertising and Marketing
From time to time, we may use your Personal Information to send you targeted advertisements, promotions, or marketing communications that we believe may be of interest to you.
Opting Out: You have the right to opt out of these communications at any time. You can easily unsubscribe from our email or postal advertising, promotions, and surveys by contacting us or clicking the unsubscribe link in our emails.
3. Your Rights and Data Retention
Access and Control
You have the right to access the personal information we hold about you at any stage. You may also ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please reach out to us using the contact information provided below.
Data Retention
When you place an order through the Rescue1 website, we will maintain your Order Information for our records. We will keep this data secure unless and until you explicitly ask us to delete it.
4. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
5. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact our Privacy Officer:
Email: info@rescue1.com.au
Mailing Address:
Rescue1
Attn: Privacy Officer
PO Box 1
Lynbrook, Victoria 3975
Australia